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Shipping & Handling

All of our jewelry is made to order. Below are the estimated time frames. Peak seasons will increase production time. Multiple piece orders may increase production time.

 

Standard Shipping (USA): Since our jewelry is made to order, please expect 2-3 weeks from date of purchase for delivery. Your shipping charges will vary based on shipping address and can be quoted before check out. A tracking number will be sent to the email address provided during checkout. Peak holiday times during the months of November, December, January, April and May may increase these times. 

 

Expedited Shipping (USA): Please expect 7-10 business days. Choose Expedited Shipping at checkout. Please refer to product descriptions to see if your piece qualifies. Peak holiday times during the months of November, December, January, April and May may increase these times. 


Quick Ship (USA): Please expect 3-4 business days. Choose Quick Ship at checkout. This is for engrave only product. Please refer to product descriptions to see if your piece qualifies. These pieces include tags, discs, loops, squares and hearts. Quick ship items DO NOT have birthstones. Peak holiday times during the months of November, December, January, April and May may increase these times. 


International Orders: We have partnered with third party Global Shopex to bring you lower shipping costs. We ship standard shipping to Global Shopex. They will receive the order in 2-3 weeks at their hub and then they will ship it to you in the time frame they have posted when you placed the order. We cannot guarantee exact delivery dates once the order is shipped from our facility to their hub.


International Wholesale Orders: Shipping is a discounted flat rate. Please allow 2-3 weeks from date of purchase to receive your POSH Mommy product. We do our best to avoid duties to Canada & Mexico and are not responsible for taxes. We are not responsible for taxes/fees applied by other countries. Some orders may be subject to different shipping charges which are out of our control, (usually due to the countries regulations). 

 

Repairs or Refurbishing

If you need a repair or refurbishing please contact us via email at [email protected] prior to shipping your items to us. Any unauthorized return will incur a charge of $10. You mush ship them in a trackable and insured package and include your order number, authorized return number, updated mailing address and contact information. We are not responsible for lost, stolen or undelivered packages. Shipping failures are unforutunate and are not reflective of the dedication we have to our customers. If you would like for us to create a label for you, we can for a charge of $9.95.

 

Peak Seasons

We are a very small business, we try our very best to ship your orders right away all year long however increase of orders increases lead time and this mostly occurs during peak holiday seasons. During and after Christmas, Valentine's Day and Mother's Day shipping time frames may be longer. If your order misses the cutoff date for Christmas, we may not work on your order until after the new year as we dedicate our production time to orders placed for Christmas Day. Please note if Christmas Day and New Years Day fall on a weekend these are observed by our staff the next business day and production will resume the following business day AFTER the observed holiday. We thank you in advance for your patience!

Some items may not be available during peak season such as Refubishing. 
 

Cutoffs for Shipping

Because all of our pieces are made to order, there are some pieces that need more love to create and some that are easy to engrave and ship. We have three cutoff categories, each piece falls into one of them. You can determine what shipping type your piece is under the description tab within the product page. 


CUSTOM MADE: Custom made to order pieces need extra love in production to make extra special for you. They are available for expedited and standard shipping. Custom made pieces include monograms, nameplates, bars, handwriting, states, tinyPOSH engraveables, roman numerals and diamond collections. Placing an order for these items especially the handwriting pieces may take up the full production time so the earlier you can place it, the better :)These pieces will have an earlier cut off date than others. 


BIRTHSTONES: Pieces with birthstones such as discs, tags, loops, squares and hearts are available for standard and expedited shipping. Loop combos, 3 or 4 tags and discs may increase production.


Engrave Only +: These items are either stocked or we have blanks on hand to engrave. Quick Ship engraving items pieces are discs, tags, loops, squares and hearts. Quick Ship + items are our inventoried items such as tinyPOSH, Roxy Diamond Initial, chains, and charms.  

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